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We comply with all Covid-19 safety measures. Check out our complete plan so that, together, we can make the park a safe place. View details

Covid Info

Everything you need to know for your visit.

On this page you will find all the information you need about visiting Madrid Zoo Aquarium and the measures we have taken to ensure that you can discover a your favorite animals in a safe way for our visitors and staff.  

The sale of tickets is available on our website to ensure safety conditions and capacity, and we recommend buying them in advance. If you are a Bono Parques (Parks Pass) holder, it is not necessary to book your visit, you can access our park simply by showing your valid Bono Parques (Parks Pass).

Here you can learn about all the measures implemented, rules to follow and frequently asked questions. You can also contact us at 911 54 74 79 or mail us your query through our contact form.  

Discover the main measures:

  • Hygiene and safety measures
  • Ticket purchasing and reservations
  • Activities, catering and shops


Take note of the safety measures

To have fun together, we need your help!

Below, you will find the main safety, cleaning and hygiene measures we are carrying out, and the protocol to follow BEFORE and DURING your visit with some frequently asked questions.

Covid Info
Covid Info

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Covid Info
Your passport to unlimited fun

Your passport to unlimited fun

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