We comply with all Covid-19 safety measures. Check out our complete plan so that, together, we can make the park a safe place. View details
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On this page you will find all the information you need about visiting Madrid Zoo Aquarium and the measures we have taken to ensure that you can discover a your favorite animals in a safe way for our visitors and staff.
The sale of tickets exclusively on our website to ensure safety conditions and capacity, and we recommend buying them in advance. If you are a Bono Parques (Parks Pass) holder, it is not necessary to book your visit, you can access our park simply by showing your valid Bono Parques (Parks Pass).
Remember that if you can’t attend the park on the day for which you bought your ticket for reasons related to covid-19, you can contact us by email consultaentrada@grpr.com and we will manage the change of date of your tickets.
Here you can learn about all the measures implemented, rules to follow and frequently asked questions. You can also contact us at 911 54 74 79 or mail us your query through our contact form.
Below, you will find the main safety, cleaning and hygiene measures we are carrying out, and the protocolto follow BEFORE and DURING your visit with some frequently asked questions.
Visit our website in a few days to see if anything has come up.
Experience the adventure from
24.00 €
18.90 €
