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JOINT-CONTROLLERS: Parques Reunidos Servicios Centrales, S.A. and Zoos Ibericos, S.A. PURPOSE: sending emails to recover your cart. If you do not complete the purchase, you will receive a brief survey about your experience during the purchase process. LAWFUL BASIS: consent of data subject. RIGHTS: you may withdraw your consent, or exercise your right of access, rectification, erasure, and other rights legally established by sending your request at dpo@grpr.com. + INFO: here.

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Customer service hours: Monday to Friday: from 9:00 a.m. to 8:00 p.m. Weekends and holidays: from 10:00 a.m. to 6:00 p.m.

For any question about:

tickets purchased on our website, please fill out the form below, selecting the options TYPE OF REQUEST = INFORMATION REQUEST and TYPE SUBJECT = ISSUE WITH YOUR TICKET and detail your case in the comments along with your ticket locator.
tickets purchased through Travelparks, a travel agency or another channel that is not our website, please contact them.
events you can write us through our birthday contact form.