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Electric train
tren electrico zoo madrid
Electric train

See fauna from five continents on board our electric train and learn the curiosities about the most characteristic animals.

Automated Teller Machine
cajero automatico zoo madrid
Automated Teller Machine

Next to the Information Office, you will find an ATM where you can extract cash. 

Dressers
cambiaderos aseos zoo madrid
Dressers

We put at your disposal changing rooms in the toilets of the park, both in the men's and women's bathrooms, to make the youngest have a more comfortable visit.

Lockers
consigna zoo madrid
Lockers

If you prefer to deposit those objects that you do not need for your visit, as well as your luggage (cabin trolley type suitcase), we have lockers available for rent for 5€.

Water fountains
fuente agua potable zoo madrid
Water fountains

There are several fountains scattered throughout the park, where you will find drinking water.

Information Office
oficina informacion zoo madrid
Information Office

We have an Information Office at the entrance to the park, next to the main cafeteria where, in addition to resolving all your doubts, you can request a map (0,50€ per adittional copy) with all the relevant information for your visit.

Picnic area
merendero zoo madrid
Picnic area

Zoo de Madrid offers a wide range of restaurants, but if you prefer to have your own food, you can do so in the picnic area next to the dolphinarium.

Identificatory bracelet
Solicita tu pulsera en la Oficina de Infromación
Identificatory bracelet

At Zoo Aquarium Madrid we care for your well being. You can obtain this free bracelet on the information stands, where you have to write the name of the child and a phone number so anyone can contact you in case they go missing. 

Medical service
servicio sanitario zoo madrid
Medical service

Located next to the flamingo lake, our medical personnel will treat those visitors who require medical attention.

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Children under 3 years free!

Newsletter

Dear visitor:

Following the indication of the competent authorities, Zoo Aquarium de Madrid will remain closed out of consideration for the health and safety of our visitors and employees. We continue to provide regular updates through this website and social media.

Since our priority is that our visitors can enjoy the unique experiences of our park, for customers with tickets on dates with the park closed, changes will be allowed for dates on any other day in the year 2020. If you made your purchase at the box office or on the park's website, please write an email to comzoo@zoomadrid.com with your ticket information for personalized management of your case. For other sales channels, please contact your distribution point directly.

In the meantime, and seeking to safeguard our animals wellbeing, our veterinarians and caretakers teams will continue to diligently look after them on a daily basis.

We deeply appreciate your understanding and will continue to report promptly through our website and social media.